Comments and Complaints

When you take any of our courses, you are given an Evaluation Form, which is your opportunity to make comments and suggestions about our work with you. We really value everything you say. Please take the time and trouble to fill this in. This is extremely important to not only us but also all our funders, including Arts Council England.

Sometimes, however, you might want to have the opportunity and space to say more and bring it to the immediate attention of the National Director. You should make a complaint within two weeks of finishing your course.

Complaints

We take every complaint seriously and have a thorough complaints procedure which we adopt with each compaint. Please read through the procedure before making your complaint using our complaints form. We value all comments and complaints.

Download our complaints procedure

Download a complaints form

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